Transaction Data: Details about payments and products you have purchased, product enquiries and communication, payment and transaction details. (Note: We do not store credit card/UPI pin details; these are handled by secure, RBI-authorized payment gateways).
Preference Data: Your choices regarding food categories (e.g., spices vs. dry fruits) to provide relevant recommendations.
Technical and Usage Information: IP address, Browser type and device information, Website usage data (pages visited, time spent, interactions), Cookies and similar tracking technologies.
How We Use Your Information
We process your personal data based on your explicit consent for the following purposes:
Process orders, inquiries, and transactions.
Manage customer relationships and business operations.
Communicate regarding products, services, updates, or offers.
Improve our website, products, and services.
Comply with legal and regulatory requirements.
Prevent fraud, unauthorized access, and misuse.
Customer support, responding to your queries or refunds request.
Sharing and Disclosure of Information
We may share information only in the following circumstances:
With trusted service providers (logistics, payment processors, IT services) strictly for business operations
With regulatory authorities when required by law
In connection with business restructuring, mergers, or acquisitions
To protect the rights, safety, and property of FruVeva and its stakeholders
All third parties are required to maintain confidentiality and data security.
Data Storage & Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration. While we strive for strong security, no method of data transmission or storage is completely foolproof.
Localization: Your data is stored on secure servers located within India.
Protection: We use industry-standard encryption to protect your information from unauthorized access.
Retention: We only keep your data as long as necessary to fulfill your order or comply with Indian tax and FSSAI regulations.
Data Retention
We retain personal and business information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on applicable laws, you may have the right to:
Access, update, or correct your personal or outdated information.
Request deletion of your data (unless required for legal/tax records).
Withdraw consent where applicable (Opt-out of marketing communications at any time).
Object to certain processing activities.
Requests can be made by contacting us at fruveva.naturals@gmail.com
Third-Party Sharing
We do not sell your data. We only share necessary details with:
Logistics Partners: To deliver your spices and food products.
Payment Aggregators: To process your transactions securely.
Our website may contain links to external websites. FruVeva is not responsible for the privacy practices or content of such third-party sites. We encourage users to review their privacy policies independently.
Children’s Privacy
We does not knowingly collect personal information from individuals under the age of 18. If such information is identified, it will be promptly deleted.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
